BUBU'S KITCHEN Terms of Service
Last updated: 1 October 2026
These Terms of Service apply when you use BUBU'S KITCHEN services, including ordering through WhatsApp and using our delivery or collection services.
Orders
Customers are responsible for providing accurate order information, contact details, and delivery information when placing an order.
An order is only considered confirmed once it has been accepted by BUBU'S KITCHEN and any required payment has been successfully completed.
Prices
Product prices, delivery fees, and other charges will be shown before an order is confirmed.
Prices and menu availability may change from time to time.
Payments
Payments may be processed by third-party payment providers.
Customers are responsible for ensuring that payment information provided to the payment provider is accurate and authorised.
Delivery
Customers must provide an accurate delivery address and be available to receive the order.
Delivery times may vary depending on order volume, location, traffic, weather, and other circumstances.
Collection
Customers selecting collection are responsible for collecting their order from the designated BUBU'S KITCHEN location once notified that the order is ready.
Cancellations and Refunds
Cancellation and refund requests will be considered based on the status of the order and the circumstances of the request.
Orders that have already entered preparation may not always be eligible for cancellation.
Availability
Menu items may become unavailable without notice. Where necessary, BUBU'S KITCHEN may contact the customer regarding an unavailable item or suitable alternative.
Acceptable Use
Customers must not misuse BUBU'S KITCHEN ordering, communication, payment, or delivery services.
Changes to These Terms
These terms may be updated from time to time. Updated terms will be published on this page.
Contact
Questions about these terms may be submitted through the official BUBU'S KITCHEN communication channels.